Were you ever treated rudely by a cashier? Have store associates ever talked about you behind your back? If it’s ever happened to you, you know how much it stings the ol’ self-esteem. It’s not the end of the world to be treated rudely, but come on—we’re human beings. Unless we’re being rude ourselves, there’s no reason to make us feel bad about ourselves. Incivility toward customers is taboo. People …

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Getting or giving a warning at work can be a daunting experience. From the employee perspective, it can be stressful to feel like you’ve fallen short in your work or displeased your supervisor. In a challenging job market, a warning can also strike fear in employees who may worry about their job security. After all, warnings are typically the first step in a disciplinary process that can ultimately lead to …

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