Patty McCord spent 14 years as Netflix’s chief talent officer. During that time the company grew from a US-focused DVD subscription business to a global entertainment giant with over 200 million subscribers. Together with CEO Reed Hastings, McCord created Netflix’s Culture Deck. The 127-page document is as famous as it is influential. It did away with the idea that organisations require rigid HR structures and established five tenets on talent: …

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Subscribe to How To! on Apple Podcasts, Spotify, or Stitcher for the full episode.  Dealing with a difficult manager is the worst. How do you improve your relationship without questioning their authority? How do you solve problems without sounding like you’re complaining? With your job on the line, there’s a lot at stake—and few employee training sessions that prepare you for this. On a recent episode of How To!, Patty McCord, former chief talent officer …

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This is one of a series of interviews by Bloomberg Opinion columnists on how to solve the world’s most pressing policy challenges. It has been edited for length and clarity. Sarah Green Carmichael:   With the pandemic subsiding in the U.S., the great workplace transition has begun. Many companies, particularly on Wall Street, are throwing open their doors and calling employees back to their desks. Other companies are embracing remote work or hybrid arrangements …

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Self-reflection is important for companies and individuals, says Netflix’s former head of people Patty McCord. There’s more than a sliver of truth in the old adage you can only manage what you can measure. When it comes to making any form of change, it helps to know where to begin, what’s working and what’s not.  “Self-reflection” as Patty McCord calls it, is essential for businesses and organisations – and was …

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