This One Word Is Ruining Leaders’ Ability to Be Empathic

Empathy is, in essence, seeing the world or a situation from another person’s viewpoint. In Harper Lee’s novel To Kill a Mockingbird, Atticus Finch, the moral guide, defines empathy for his daughter by saying, “You never really understand a person until you consider things from his point of view…until you climb into his skin and walk around in it.” 

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