Patty McCord, as Netflix’s former Chief Talent Officer, played a significant role in shaping these cultural practices. She introduced the “Keeper Test,” a key part of Netflix’s performance evaluation system, which encourages managers to consider the value of each team member continually. Her influence is evident in the emphasis on coaching, honesty, employee involvement, and experimentation, which are core components of the Netflix culture she helped to establish. This article highlights practices directly linked to McCord’s approach to talent management and corporate culture, showcasing her impact on Netflix’s success.
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