Enhancing human creativity and innovation, while providing the insight needed to sharpen AI’s decision-making, are some of the critical aspects where AI-human complement each other.
The world has evolved so much and technology has a vital role to play. We are witnessing the integration of AI in everyday life as a necessity. Teaching and learning is one of the aspects that has noted phenomenal growth in the use of AI.
This new-age technology has become an enabler in the learning space to address the gap. Accessibility is one of the challenges that AI has addressed efficiently.
The application of AI is aimed at enhancing human capacities and creativity and making it accessible. However, it is not only humans who are leveraging emerging technologies like AI to boost their knowledge but also, they are crucial to enhance the capability of AI to revolutionise learning and offer a better workplace experience. Let’s take a moment to review how AI and humans are benefitting each other and improving experience and engagement in the workspace.
Transformed mutual learning environment
AI is here to enhance human creativity and innovation, while humans provide the insight needed to sharpen AI’s decision-making. “It is a mutual classroom where both entities are not just coexisting but actively teaching and enhancing each other. AI and humans continuously refine each other’s abilities,” says Shefali Sharma Garg, Vice President, People Strategy, Publicis Sapient.
For Shefali, remaining agile—constantly learning, unlearning, and relearning is crucial. “In this era of profound change, humans and AI are expanding our capabilities in ways once thought impossible, unlocking new possibilities at every turn.”
AI and humans complement each other
Santosh TK, Director, Talent Acquisition, Dell Technologies, believes that AI and humans each contribute their unique strengths and learn from each other to drive innovation. “AI’s data-driven insights offer a broad perspective, while human intuition and creativity provide depth and nuance. As two teachers guiding each other, AI and humans continuously learn—AI sharpens our focus with precision and speed, while humans teach AI empathy, intuition, and complex problem-solving.”
AI systems learn continuously from human feedback, improving algorithms and offering personalised learning experiences. “While AI’s precision helps us make informed decisions and anticipate challenges, it lacks the human ability to connect emotionally, inspire, and nurture critical thinking. In this mutual classroom, AI can teach humans critical thinking and data analysis, while humans can teach AI emotional understanding and bias avoidance,” adds Santosh.
Exchange of wisdom
Humans program and advance AI and its technology by feeding data, configurations, and codes. On the other hand, AI processes vast data and information, giving insights and responses that help ease human effort and decision-making, all within the ethical guidelines that enable accountability and fairness. It is a beautiful symphony of the two – AI and humans creating the narrative, ‘better AI for better human lives.
Hence, for Raghavendra Rengaswamy, Consulting Leader, EY Global Delivery Services, it is a concept of knowledge collaboration between humans and AI. “It creates an environment where both technology and humans enhance each other’s development and advancement within a framework of Responsible AI.”
The process of learning and teaching is being redefined as an effort between humans and artificial intelligence.
At Masai, they view AI as an effective collaborator in the educational process rather than as a substitute for human educators. “Artificial intelligence makes education more efficient and accessible by providing a personal learning experience through insights and adaptable learning routes that adjust to each student’s particular pace and learning style.
According to Nrupul Dev, Co-founder and CTO, Masai School, true magic occurs when the bond between AI and humans becomes mutual. “Our teachers and students work with AI constantly, improving its algorithms and teaching it how to handle issues with a human-first approach. In this dynamic, human intuition, creative thinking, and ethical reasoning serve as sources of knowledge for AI, which is something it cannot naturally do. As this is going on, instructors and students benefit from AI’s capacity to analyse huge volumes of data and provide immediate feedback, which improves their ability to make decisions and solve problems,” adds Nrupul Dev.
The driver of mutual growth
Humans and AI are engaged in a dynamic, reciprocal, and transformative partnership that helps drive mutual growth through education, enhancement, and innovation. “As AI technologies evolve, the ongoing dialogue between humans and AI will only become more sophisticated, leading to advancements that neither could achieve alone. This symbiotic relationship underscores the interconnectedness of human and machine intelligence, where each leverages the other’s strengths to push the boundaries of the possible. Together, humans and AI do more than coexist — they coevolve, forging a future where collaborative intelligence drives higher levels of human progress,” says Jayanth Selvappullai, Global Head of People Function, Brillio.
In education, the concept of a ‘mutual classroom’ takes on new significance as AI and humans collaborate to enhance the learning experience. As the relationship between humans and AI becomes increasingly symbiotic, AI evolves from being just a tool to becoming a true learning partner.
“This mutual learning dynamic is key to the future of innovation. For instance, AI assists educators by providing real-time analytics and personalised content, tailored to each student’s learning style and pace. This empowers teachers to focus on what they do best—teaching with empathy and creativity. Simultaneously, students and educators are teaching AI to become more intuitive and responsive,” explains Ranga Jagannath, Senior Director – Growth, Agora.
Through constant interaction, AI learns to better understand the nuances of human communication, enabling it to provide more effective feedback and support. This ongoing dialogue between AI and human participants is transforming education, making learning more accessible, engaging, and effective. As we continue to innovate, this partnership will redefine the future of education, fostering a more connected and collaborative learning environment.