Lindsay sings along with the radio as she drives into work. Today is Tuesday, one of the two days she commutes to the office each week under the hybrid arrangement her company offers. She’s excited about the baby shower being held for a colleague at lunchtime. Lindsay enjoys talking to her co-workers, and cake makes everyone smile. She pulls into her premium parking place, a perk she received for the …

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Lots of great outcomes exist on the other side of a difficult conversation. Are you confident the line managers in your organisation have the skills to have those tricky conversations? Perhaps to tell an employee they are at risk of redundancy, deliver some negative but crucial feedback to someone about their performance, or address conflict […]

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