The first thing you realise when you go to Rwanda is that it isn’t called the “land of a thousand hills” for nothing. Outside of the capital Kigali, the land is sparsely populated. With dry weather most of the year, the dirt roads of rural areas kick up red dust that settles even on your teeth. When two of us (Bhavani and Rowan) visited Rwanda, it illuminated the business problem …

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Great teams benefit from the contributions of individuals. Great companies maximize the output of their teams, but the best companies? They bring different departments together to achieve a common goal. Cross-functional collaboration within a company is a good indicator that management respects the abilities of their different teams and understands collaborative workflows. It’s also evidence that they divide labor well and don’t pile responsibilities onto too few people. What is …

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