No matter the industry, workforce management can prove difficult without the correct processes and structures in place, and this isn’t just reserved for start-ups. Even the most established businesses can be hindered by common pitfalls.
The advancement of workplace management software has meant businesses can now have a clearer view of their operations and any issues, no matter the size, can be identified and acted upon.
Here, workforce management specialist, Damien McKenna, from BORIS Software Ltd has highlighted some of the most common pitfalls business face, and some of the top ways to combat these utilising the correct software and processes.
Lack of Communication
Communication is fundamental to ensure businesses function effectively. A lack of clear communication can result in not only confusion and errors, but lower levels of productivity and a less cohesive team.
A smooth communication process is vital to ensuring that information is interpreted correctly and actioned smoothly. Implementing workplace management software allows leaders to assign tasks and distribute information, while also providing a seamless way to notify employees of any updates or remote tasks. Employees can also use the software to collaborate and raise any concerns to leadership.
A further benefit is the ability to communicate with clients, offering progress updates on projects in real time, and reports to effectively communicate results.
Absence of structure
Businesses are dynamic, with tasks changing on a day-to-day basis, staff holidays, absences and diaries to contend with. An absence of structure which offers both task and people management can ultimately be the downfall of an organisation.
A software management system which allows enterprises to track everything from holiday requests to clock cards along with providing an easy way to create and follow up on tasks can support an organisation’s structure and provide both employers and employees ease of mind.
Schedule and resource inflexibility
It’s common for workplaces to become overwhelmed with busy schedules that cause staff members to burnout and struggle to find a healthy work-life balance. One way to avoid this is by appropriately managing tasks and keeping track of an individual’s workload.
Workforce management software can provide users with clear schedules, and offer the opportunity for employers to review workloads and flexibly amend tasks and assigned jobs.
Staff Safety
Trade industries often have a series of health and safety risks, making it paramount to have measures in place to minimise these risks. Workforce management software can act as a deterrent with the use of GPS tracking to identify the location of lone workers should their means for communication be lost.
Any errors encountered can also be logged using mobile forms and safety procedures can be communicated to staff which allows them to adhere to any safety regulations. The software can also be used to house certificates and qualifications for employees to ensure they’re qualified to complete a role, and the right information can be provided to key personnel on site.
“Workforce management software provides a host of benefits for a multitude of different industries, making it easier to streamline processes and provide clear concise information to both employers and employees. It’s vital for not only day to day management, but to help with company growth, setting structures and values in place” McKenna adds. To find out more about how BORIS can help your workforce, visit: https://boris-software.com/
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